askRobin supports visitors throughout their entire journey, from planning their visit to the on-site experience and beyond. By integrating with your ticketing and POS systems, visitors can easily purchase tickets and add-on products such as parking passes or food and beverages. askRobin uses smart, data-driven triggers to ensure visitors never have to wait long, for instance, when picking up their orders. Additionally, askRobin handles common questions and complaints directly, drastically reducing the burden on your customer service team.

Unlike generic AI chatbots, askRobin is specifically developed for attractions, tours, and city trips. It offers customized solutions tailored to the specific needs of your visitors, including the ability to make direct purchases through integrated systems. Furthermore, your organization retains full control over payment processing, while askRobin acts as a powerful assistant in the sales process, helping to increase customer satisfaction without overloading your customer service.

askRobin can perform a wide range of tasks, including selling tickets, offering upsell items like parking passes and food and beverages, and providing location information. It also offers multilingual support, sends personalized reminders, and responds directly to visitor inquiries and complaints. By providing this immediate support, askRobin significantly reduces the workload on your customer service team.

Yes, askRobin is fully customizable. The AI can be tailored to match the style and tone of your brand, ensuring it seamlessly integrates with your organization's identity. This allows you to engage with visitors in a way that perfectly aligns with your brand's voice and values.

askRobin is designed with privacy as a top priority. The AI only uses information that visitors have provided in advance, ensuring their data is handled securely and confidentially. This allows visitors to view menus, place orders, and receive data-driven offers without worrying about their privacy.

Absolutely. askRobin is designed to seamlessly integrate with your existing ticketing and POS systems, as well as other communication channels. This ensures that askRobin works effectively within your current infrastructure, enabling visitors to make purchases easily while you handle the payment processing.

askRobin stands out for its focus on the entire customer journey and its integration with popular communication channels like WhatsApp. Additionally, askRobin provides you with access to a comprehensive dashboard where you can gain insights into the number of conversations, revenue generated by askRobin, and more. You also have access to a library where you can upload relevant documents and set up smart triggers to further optimize the visitor experience. All of this not only helps to increase customer satisfaction and drive sales but also significantly reduces the strain on your customer service, saving you time and costs.